A calm skincare companion for iPhone. It reads the shelf you already own, explains every step of your routine, and often suggests using less. It offers wellness guidance, not medical advice. There's no Android app yet, but your account, shelf and health vault also open on skinoracle.ai in any browser.

No. SkinOracle works fully on your phone without one. An account is optional: it lets your shelf and settings follow you to the website and your other devices, and it keeps your founding-member perks if you joined the waitlist. Shelf sync is off until you turn it on, and health details never sync that way.

Use Sign in with Apple, Google, or a sign-in link sent to your email. There's no SkinOracle password to remember for your account. If you used Apple's Hide My Email, your account uses that private address.

If you joined the waitlist, sign in with the same email and your perks come with you. When 3 friends join with your personal link you get early access to the iPhone beta, and at 5 friends your name can go in the app's thank-you credits, only if you'd like it there.

It's a locked space for your health details, like your life stage, medications, cycle, check-ins and patterns. They're locked on your phone or in your browser before they're sent, so SkinOracle can't read them. Only you can open the vault, with your vault password, your recovery code or a passkey.

We can't, because we never hold the key. Your recovery code or a passkey you added opens the vault too, so try those first, then choose a new password. If all of them are lost, the health history in the vault can't be recovered. Your account, shelf and perks aren't affected, and you can set up a new vault.

As little as possible. Your health details stay on your phone unless you turn on the locked vault. Face scans never leave your phone. Product details (like a product's barcode, ingredients and a photo of the product) and anonymous usage go to SkinOracle's product database without your name; you can turn that off in You › Privacy. We don't sell your data, show ads or use tracking tools from other companies, and our emails don't track opens or clicks.

On your phone, go to Profile and choose Export my data or Delete everything. On the website, sign in and open Privacy and your data. Delete my account removes everything online too: your synced shelf and settings, the vault, your perks, messages you sent us while signed in, and your newsletter subscription. You get a receipt when it's done, and both are always free.

SkinOracle looks barcodes up in Open Beauty Facts, a free product list that keeps growing. Newer or smaller brands may be missing. You can add the product by hand with its name and main ingredients, and it works the same way on your shelf.

SkinOracle waits until your check-ins show something often enough to be worth mentioning, so a pattern can take a few weeks to appear. It shows at most one new pattern a week, always with the counts behind it, and it quietly retires a pattern that stops holding up.

No. SkinOracle is about everyday routines and habits, not medical care, and it never names what a spot or rash is. When you mention a warning sign, it tells you who to see and how soon. For anything that worries you, a dermatologist or your doctor is the right person. If your face, lips or eyes swell, or breathing feels hard, call 911 in the US.

Circles are coming soon: small, calm groups where members share what felt good for their skin, like travel, sensitive skin or perimenopause. You'll pick a circle name, so nobody sees your real name or email, and nothing from your vault is ever shared. Circles are for adults, 18 and over.

Only if you ask. Newsletters are separate from the waitlist and you pick the topics: product news, skin tips or Roxy's notes. Every email has a one-click unsubscribe and a link to change your topics.

Use Send feedback or Contact us in Help, or email hello@skinoracle.ai. A person reads every message, and as a small team we can take a few days to reply. Nothing is attached to your message unless you choose it, and we never see your vault. If something is urgent, call 911 or your local emergency number.